The Cultural Center is intended to be a self-serve facility, so we keep it simple. Every reservation includes the following for you and your guests:
- Free on-site parking
- Building and room access during reservation (timed locks)
- Common area access
- Stair & elevator access
- Restrooms access (men’s, women’s and two single/non-gender specific)
- Kitchenette access with refrigerator, freezer and ice machine
- Limited number of tables and chairs (see room description for quantity)
- WiFi access (password included in confirmation email)
- Pull down projection screens in 106 and 107
We do NOT provide any of the following, so please make your own arrangements for:
- Extra chairs, tables and other fixtures not already in the room
- Audio/video equipment, laptops or projectors
- Storage (unless reservation covers after 9:00 p.m. and the following morning)
- Supplies, pens, easles, etc.
- Food and beverage
Additionally, moving of furniture between rooms is not an option. The items that are in a room must remain there, even if not used.
Yes, you may pay in person by the due date with cash, check, or money order at the reception desk, Monday-Friday, 8am – 7pm. You may also choose (at the time of reservation) to pay using the VISA/MasterCard you entered on the online form. A $10 service fee applies to all non-PayPal credit/debit transactions, unless your event is recurring.
The credit card information you entered is used in the event that we have not received a payment or a cancellation notice for your reservation by the due date. It may also be used for incidental charges including damages and additional clean-up if necessary. You will receive notice of any incidental charges before the transaction takes place. You will not receive notice for standard rental and service fee charges if past the due date.
You are responsible for setting up the tables and chairs to suit your needs, and for putting them back after your event. Please be sure to include adequate set-up and clean-up time in your reservation. Each room comes with a fixed number of tables, chairs and fixtures (see Rooms & Rates). Unfortunately, borrowing furniture from other rooms is not allowed, and we are not equipped to handle requests for additional seating; however, you may bring your own additional furniture as needed.
Space is offered to non-partisan and non-for-profit groups and individuals for purposes that are compatible with our mission of empowering LGBT Houston. We welcome all who are committed to maintaining our center as a safe and affirming place for LGBT people!
At this time, we are unable to rent space to for-profit businesses. Businesses may sponsor or participate in events hosted by other nonprofit/not-for-profit groups at the Center, provided that there is no direct promotion or sale of goods or services taking place in conjunction with those events.
If your personal safety is threatened due to the actions or behavior of another, or if you witness a crime taking place, call 911 immediately and do your best to get out of harm’s way. If you are not in danger but are feeling harassed or verbally abused by another person or group, please report the matter to us with facts and details about the incident. The Cultural Center is intended to be a safe, affirming and welcoming place for all. Verbal and physical abuse of any kind is never acceptable or tolerated.
First, check the event schedule (the screen across from the elevators) to confirm the time and room number for your event. It is possible that your room number has changed since the original confirmation. If you have confirmed the room number and it is your meeting time or past your meeting time, call 713-529-0037 and provide the room number. In most cases, this can be remedied within a few minutes.
Call 713-529-0037 and give details about the outage (Is it the entire floor or one room/outlet?). Outages isolated to one room are almost always caused by overloading the electrical outlets, so please resist the urge to do this. On evenings and weekends, it may take quite a while to remedy.
Before doing anything, check the event schedule (the screen across from the elevators) to confirm the time and room number for your event. It is possible that your room number has changed since the original confirmation. If the information is correct and your room is still occupied, politely explain to the group that you have a reservation. If this does not resolve things, please call 713-529-0037 and explain the situation.
We ask all renters to be reasonable and courteous with one another in our shared space. If you feel that another group is disrupting your activities, please approach them like a neighbor and politely share your concern. In the future, if your group needs a quieter setting, please notify the scheduler so that we can do a better job of accommodating you.
There are cleaning supplies, a mop and a broom in the kitchenette closet. We appreciate you for making the room clean and presentable for the next guest, and it keeps our rental costs down!
All guests are asked to empty their trash in the dumpster before leaving. This doesn’t always happen. Please remove the trash to the dumpsters outside and, if you choose, report the problem to us via email. You are encouraged to send photos via email so that the group who left the mess can be charged an appropriate cleaning free. You’ll find extra liners in the kitchenette closet if you need them. Please consider that you may be in a position to clean the room before use, including taking out trash, and/or or sweeping or mopping, as we do not provide staff assistance for events after business hours.
If the item was turned in, you will find it at the 2nd floor reception desk, open Monday through Friday from 8am to 7pm. Naturally, we cannot be responsible for belongings left unattended, so please keep an eye on your stuff!
Not at this time. Room 106 has a retractable screen to project video onto. Room 111 has a dry-erase white board available for use — please supply your own dry erase markers.
WiFi is available to renting guests at no charge. The person who reserved the space will receive an email confirmation with the WiFi password included.
With few exceptions, we do not offer storage outside of the room being rented. If you happen to be renting a room for the evening (9pm or later) as well as the following morning, you may safely store your items in the room.
Service animals accompanying persons with disabilities are welcome in the building. All other animals and pets must stay outside for the protection of our guests and the animals, too!
Children accompanied by an adult are always welcome in the facility itself. However, it is up to the organizer of each event or meeting whether to admit minors. Also, be aware that some of displays within the center may be adult-themed. We trust you to use your best judgment.
All rooms except 112/113 are carpeted. However, you may supply your own portable dance floor. (This may or may not lead to better dancing.)
As of June 1, 2012, smoking and other tobacco use is no longer permitted anywhere on the property, including outside areas. Please refrain from tobacco use while in or around the Center.
For assistance, or to report malfunctions, damage, or incidents, please call 713-529-0037. You may also visit the 2nd floor reception desk during business hours (Monday-Friday, 8am-7pm). Call 911 in case of a medical emergency or to report criminal activity in progress.